Frequently Asked Questions

Full Send Sims designs and manufactures premium simulation chassis and turnkey simulator systems built for performance, reliability, and long-term adaptability.

Our company began by building high-end turnkey racing simulators for enthusiasts, professional drivers, race teams, businesses, and training organizations. Today, we also manufacture our own chassis systems, bringing the same engineering and attention to detail found in our turnkey builds to customers who want to build their own simulator.

Our products are designed for anyone looking for a premium simulation platform.

Whether you're building your first simulator, upgrading your existing setup, competing professionally, operating a commercial facility, or developing specialized training applications, our chassis are designed to provide a rigid, adaptable foundation that grows with your needs.

Every Full Send Sims chassis is engineered entirely in-house in the United States.

From initial concept through final production, our engineering, testing, and product development are all managed by the Full Send Sims team.

The majority of our chassis components are currently manufactured or sourced in the United States.

We continually work with manufacturing partners that meet our standards for quality, precision, and consistency.

Our retail chassis is the direct result of years spent building premium turnkey simulators.

After integrating thousands of components into complete systems, we found ourselves wanting greater rigidity, improved adjustability, cleaner cable management, and more flexibility than existing platforms could provide.

Rather than compromise, we designed our own chassis from the ground up using everything we had learned building professional simulator systems.

Every retail chassis we sell is derived from the same engineering principles used in our turnkey simulators.

Every Full Send Sims chassis is engineered entirely in-house.

Our engineering combines years of commercial simulator development with real-world motorsports experience and nearly two decades of professional engineering experience in military simulation. Every component is designed with the same philosophy that guides our turnkey simulator systems: build it to perform, build it to last, and build it to adapt.

Our chassis are not designed to be the lowest-cost option. They're designed to be the platform you never outgrow.

We use premium 40 Series aluminum extrusion with thicker wall construction, robust mounting solutions, and premium hardware to create an exceptionally rigid foundation for demanding simulation equipment.

Every chassis is based on engineering that has already been proven in our turnkey simulator systems, allowing us to refine every detail through real-world installations before offering it as a standalone product.

Our chassis were developed after years of building complete turnkey simulators for customers ranging from enthusiasts to professional drivers.

Rather than designing around the lowest manufacturing cost, we focused on rigidity, adjustability, modularity, cable management, serviceability, and long-term expandability.

The result is a platform designed to evolve alongside your simulator rather than limit it.

Yes.

Every chassis design has undergone engineering analysis for structural integrity and has been validated through extensive real-world use in our turnkey simulator systems.

Our designs have been refined through years of assembling, shipping, installing, and supporting complete simulator systems in demanding environments.

Our chassis utilize premium 40 Series aluminum profile selected for its strength, rigidity, and long-term durability.

The thicker wall construction provides exceptional stiffness for high-performance direct drive wheelbases, heavy pedal systems, motion platforms, and future upgrades.

No.

While our products were originally developed for high-performance racing simulators, the modular nature of our chassis makes them suitable for many simulation and training applications.

Their strength, adjustability, and expandability make them an excellent foundation for racing, flight simulation, military training, research, commercial applications, and other specialized simulator projects.

Absolutely.

Our chassis are designed with customization in mind. Whether you're changing wheelbases, pedals, seating positions, monitor configurations, accessories, or future upgrades, the platform is designed to adapt as your simulator evolves.

Yes.

Our chassis are designed to support a wide range of popular direct drive wheelbases, pedal sets, shifters, handbrakes, monitor configurations, and accessories.

Individual compatibility information is listed on each product page.

Yes.

One of the greatest advantages of aluminum profile construction is expandability.

Monitor mounts, motion systems, lighting, accessories, shelves, cable management, and hardware upgrades can all be added over time without replacing the chassis.

A turnkey simulator arrives professionally assembled, configured, tested, and ready to drive.

We handle the engineering, assembly, wiring, software installation, calibration, quality assurance, and testing so you can spend your time driving instead of troubleshooting.

Yes.

Every turnkey simulator undergoes assembly, configuration, quality inspection, and functional testing before leaving our facility.

In many cases, yes.

We regularly integrate customer-supplied wheelbases, steering wheels, pedals, displays, and other compatible hardware into custom turnkey builds.

Most Full Send Sims products are manufactured in production batches and assembled to order.

This allows us to maintain exceptional quality while offering flexibility and customization where appropriate.

Lead times vary depending on the product and current production schedule.

Estimated lead times are displayed on product pages and updated throughout the ordering process.

Financing options may be available depending on the product and purchase amount. Contact us for current financing availability.

International shipping is available for many products.

Please contact us for destination availability, freight estimates, and shipping options.

Yes.

Professional installation services are available for many of our turnkey simulator systems depending on your location and project requirements.

Local pickup may be available for select products by appointment.

Yes.

Our team provides technical support before, during, and after your purchase.

We also offer remote support plans that include software updates, troubleshooting, diagnostics, and ongoing maintenance.

Replacement parts and accessories are available for our products.

If a component becomes damaged or wears over time, our team can help identify and supply the correct replacement parts to keep your simulator operating at its best.

Yes.

Our Remote Support Plans help keep your simulator running at peak performance through software updates, diagnostics, preventative maintenance, and expert assistance whenever you need it.

Yes.

We work with race teams, universities, military organizations, driver development programs, museums, entertainment venues, corporate clients, and commercial facilities to design and deploy simulation solutions tailored to their specific requirements.

Absolutely.

Whether you need two simulators or an entire training facility, we can design, manufacture, install, and support multi-simulator deployments.

Yes.

Commercial clients can incorporate custom branding, colors, graphics, wraps, displays, and other elements to create a simulator experience that reflects their organization or event.

Yes.

We provide professional simulator rentals for corporate events, trade shows, private events, driver activations, and promotional experiences.

Space requirements vary depending on the number of simulators and event layout.

We'll help determine the appropriate footprint during the planning process.

Yes.

We regularly deploy multiple simulators for competitive events, corporate activations, and large public experiences.

Yes.

Our coaching programs are designed to help drivers of all experience levels improve consistency, racecraft, and overall performance through professional instruction and simulator-based training.

Absolutely.

Simulators provide an excellent environment for learning vehicle control, building confidence, and developing skills without the cost and risk associated with track time.

Yes.

Our simulators are trusted by enthusiasts, experienced racers, and professional drivers alike. The same engineering principles and attention to detail that make our systems suitable for professional training also make them an exceptional platform for anyone serious about simulation.